Girki
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We're here to help

Support

Got a question, a bug, or feedback? We're a small team and we read every email. Most issues get a real response within 24 hours.

Get in Touch

When emailing about a bug, please include your device model, OS version, and the app version (Settings → About) — it helps us diagnose faster.

Frequently Asked Questions

How do I add ingredients to my pantry?

Open the app and tap the Pantry tab. Tap the + button to add an ingredient — you can search from our Nigerian ingredient library or type your own. The more accurate your pantry, the better your meal suggestions will be.

How do meal suggestions work?

Girki looks at what you have in your pantry and suggests Nigerian meals you can actually cook right now. Tap "Surprise Me" for AI-generated creative ideas, or browse curated recipes that match your ingredients.

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play (Android). On iOS: Settings → [Your Name] → Subscriptions → Girki. On Android: Play Store → Profile → Payments & subscriptions → Subscriptions → Girki. Cancelling stops future renewals — you keep access until the end of your billing period.

I was charged but my subscription isn't active.

Try restoring your purchase from Settings → Subscription → Restore Purchases. If that doesn't work, email us with your receipt and we'll sort it out within 24 hours.

How do I delete my account?

You can delete your account directly in the app from Settings → Account → Delete Account, or request deletion from our account deletion page. Deletion is permanent and removes all your pantry data and cook history.

The app is crashing or behaving strangely.

First, try closing and reopening the app, then make sure you're on the latest version from the App Store or Google Play. If the problem continues, email us with your device model, OS version, and a description of what you were doing — screenshots help a lot.

Can I use Girki outside Nigeria?

Yes. Girki works anywhere — the recipe library is focused on Nigerian cuisine, but you can use it from any country.

How do I turn off meal-time notifications?

Open the app, go to Settings → Notifications, and toggle them off. You can also disable notifications entirely from your device settings.

Company

Uplicon Limited

Federal Republic of Nigeria

hello@girki.app · 0816 651 6621